Success - iPod Sync and File Access Problem
Posted by John in Mind Map, Tech Support, iPodI’ve been struggling with a syncing problem for a week. I have a 60GB iPod and run iTunes 8.01 on a Mac Pro with Leopard 10.5.5. I’d plug in the iPod and before it could sync the first file I’d get the error:
Attempting to copy to the disk <name> failed. You do not have enough access privileges for this operation. iTunes could not save to your Music Folder because you do not have write access. Check the permissions on your Music Folder and folders in your Music Folder, then try copying this file again.
iTunes would then disconnect (not eject) the iPod and several other errors and warnings would pop up. I searched and searched and tried many solutions but finally figured it out. I needed to change read/write permissions on the iTunes Library file and iTunes Music Library.xml file — not for me, but for staff and everyone. I did both at once so not sure which file did the trick or which role.
I documented my troubleshooting with a mind map. It shows all of the things I tried and what eventually worked. Hope it works for you, too.
Note you can click-drag the map to reposition and expand/contract the branches. If you’d like to edit the map and add your own detail, click the mindmeister logo to visit the hosted site.
